Frequently Asked Questions

Film Processing

What types of film do you develop?

We process C41 colour negative, black & white, and ECN-2 cine film, in both 35mm and 120 formats.

How fast will my film be ready?
  • C41: Same Day – next business day
  • B&W: 1-3 business days
  • ECN-2: 1-3 business days*

'Business Days’ are Monday to Saturday
Turnaround times are using our default Noritsu scanner (add 2 days for other scanners)

* For ECN-2 films containing Remjet: Allow up to 7 days

What development chemicals do you use?

For C41 colour development we use only genuine Kodak chemicals. For black and white, we use Kodak XTol developer.

Do you push or pull film?

We offer push/pull for black & white (up to 3 stops, no extra charge) and C41 ($5 per stop).

Do you process expired film?

Yes. If it’s more than 12 months out of date, please let us know when ordering.

Do you process bulk-rolled film?

Yes, absolutely.

Scanning & Negatives

Which scan size should I choose?
  • Socials. For sharing online and small 6 x 4 prints
  • Standard (Large). Our most popular, a high-resolution all-rounder for print sizes up to A3.
  • Pro (XL). For extra large prints up to A2, or lots of editing flexibility

How do I get my scans?

We’ll email you a download link when they’re ready. Your scans stay online for 4 weeks.

Do I need to pick a particular scanner or settings?

Not unless you want to! Our standard (Noritsu) scans are high resolution and look fantastic with our standard lab settings.

What happens with my negatives?

By default, we cut and sleeve 35mm negatives in strips of 6, then safely store them for 3 months for collection. You can also request uncut negatives, or have them mailed back.

Do you re-scan film that’s already developed?

Yes. We’ll re-scan to our high standards. Please note dust removal results depend on how the negatives have been stored. 

What if my roll comes out blank?

Occasionally, camera malfunction can result in blank rolls. If that happens, don’t worry - we’ll credit you the scanning portion of your payment.

Orders, Drop-Off & Shipping

Where can I drop off or mail my film?
  • Bring it to our Surry Hills lab (above Title Bookstore)
  • Use our 24/7 street-level dropbox
  • Use our Lab-door dropbox (7 days, 11 am – 5:30 pm)
  • Use one of our other drop-off boxes around Sydney
  • Or mail it to us from anywhere in Australia

How much is return shipping?

Nationwide negative packing & shipping is $13 with Australia Post.

Is it safe to use drop drop boxes?

We take every precaution, and most of our drop locations are indoors. For outside boxes, like any mail-type box, there’s always a small risk of theft or weather damage.

Our drop-off boxes are weather-resistant, but we also recommend placing your film in a sealable plastic bag before putting in the envelope

Pricing & Discounts

Do you offer student discounts?

Yes - 10% off develop & scan services for in-store visits. Just show your student ID.

Other Policies

Will you share my images on your socials?

Only if you say yes — either on the order form or by tagging us online.

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