Frequently Asked Questions
Film Processing
We process C41 colour negative, black & white, and ECN-2 cine film, in both 35mm and 120 formats.
- C41: Same Day – next business day
- B&W: 1-3 business days
- ECN-2: 1-3 business days*
'Business Days’ are Monday to Saturday
Turnaround times are using our default Noritsu scanner (add 2 days for other scanners)
* For ECN-2 films containing Remjet: Allow up to 7 days
For C41 colour development we use only genuine Kodak chemicals. For black and white, we use Kodak XTol developer.
We offer push/pull for black & white (up to 3 stops, no extra charge) and C41 ($5 per stop).
Yes. If it’s more than 12 months out of date, please let us know when ordering.
Yes, absolutely.
Scanning & Negatives
- Socials. For sharing online and small 6 x 4 prints
- Standard (Large). Our most popular, a high-resolution all-rounder for print sizes up to A3.
- Pro (XL). For extra large prints up to A2, or lots of editing flexibility
We’ll email you a download link when they’re ready. Your scans stay online for 4 weeks.
Not unless you want to! Our standard (Noritsu) scans are high resolution and look fantastic with our standard lab settings.
By default, we cut and sleeve 35mm negatives in strips of 6, then safely store them for 3 months for collection. You can also request uncut negatives, or have them mailed back.
Yes. We’ll re-scan to our high standards. Please note dust removal results depend on how the negatives have been stored.
Occasionally, camera malfunction can result in blank rolls. If that happens, don’t worry - we’ll credit you the scanning portion of your payment.
Orders, Drop-Off & Shipping
- Bring it to our Surry Hills lab (above Title Bookstore)
- Use our 24/7 street-level dropbox
- Use our Lab-door dropbox (7 days, 11 am – 5:30 pm)
- Use one of our other drop-off boxes around Sydney
- Or mail it to us from anywhere in Australia
Nationwide negative packing & shipping is $13 with Australia Post.
We take every precaution, and most of our drop locations are indoors. For outside boxes, like any mail-type box, there’s always a small risk of theft or weather damage.
Our drop-off boxes are weather-resistant, but we also recommend placing your film in a sealable plastic bag before putting in the envelope
Pricing & Discounts
Yes - 10% off develop & scan services for in-store visits. Just show your student ID.
Other Policies
Only if you say yes — either on the order form or by tagging us online.